The rudeness of store associate and unwillingness to help. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Management was okay in the beginning then it slowly deteriorated, into a $#*! Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. For example, pharmacy business hours are 8a-8p. Working for curbside sucked. code: [protected] [protected]. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. Giant Eagle reviews & complaints. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 I guess Heinen's will be my home store. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. A guy with a strange accent was very rude and started to yell at me. Absurd! Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Nov 25, 2022, 12:13 PM PST Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. I purchased 3- $100 gift cards via the Giant Eagle App. I am first off disappointed by the new renovation. Be the first to write a review for Giant Eagle Supermarket. I explained to them my same situation, and they continued to harass me and discriminate. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Find out how to block Giant Eagle Pharmacy caller . Annette S. Better Business Bureau: Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. None I'm never coming back. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! This is unacceptable. 3. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Verification can help ensure real people write reviews about real companies. Phone number +1 724-258-5011. As a matter of policy, BBB does not endorse any product, service or business. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. Getgo employee do not have lunch break in 2 years. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. This is not acceptable. I'll go to Kroger's from now on. Pay for this replacement part that your car wash broke. 814-734-5036 Giant Eagle Pharmacy. I went to Giant Eagle in Washington Pa for vaccines. Would never buy them again. The butchers are LAZY! We pulled up behind a car and waited 20 minutes! Large croissants. HIGHEST PRICES ANY WHERE! Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Waited there another 10 minutes and was told it would be 30 to 45 minutes. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. Don't deserve even 1 star for that area. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. They were VERY rude to say the least, there was no need for it. I think that's obvious, Dec 7 2022 It always smells bad. Local grocery store in north eastern US. 108 total complaints in the last 3 years. Your loosing your customer base. BBB Business Profiles may not be reproduced for sales or promotional purposes. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. They kicked my special needs 3 year old grandaughter out for not wearing a mask! BBB Business Profiles generally cover a three-year reporting period. Why I constantly continue have this on going issue with this pharmacy has be baffled? - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. (Either January 3rd or 10th). Thank you for your time. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. I paid for a SHOWROOM car wash and parts of my car weren't even touched! I even ask someone to get one out for me but they would not. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. 5.0. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Management also doesn't know how to utilize people to their best ability. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Shed light on the availability of medication needs brought to someones attention. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. 2412 customer reviews of Giant Eagle. comment. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Shame on you! She rudely told me to re-up order my food and wait in line again. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. I let her know I have health issues so can't wear one. Desired outcome: Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Kitchen employees told me to go to cashier to have it removed. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I buy brand name wines and medicines and detergents at this store and its also in walking distance. Desired outcome: I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Hope the conversation the 3 associates had was very good. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. And having them in the store? X . Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. 1.0. Store associates think that they own the grocery world. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. In hopes to fix this issue for me and other customers for future. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. The digital coupons are not customer friendly. So I did this time. Every single prescription that is filled here is billed wrong. It's sad to see that people will accept eating a piece of edible paper. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Here clients can delve deep into delicious meals, and tast. Giant Eagle has extremely terrible customer service. I noticed I had an item that had to be removed from my bill. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Digital coupons only STINK! So i am very confused and frustrated. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. I and others I've seen pick up the paper bags and the handles tear; bag falls. I mean every one. thanks for the listen. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. Procedure is simple and painless and the staff is ALWAYS pleasant. Made formal complaint with Customer Care. I have proof in black-and-white. And who in the hell can even see tiny print on the smartphone. Unbelievable. So this made me wonder why a team member even recommended I do this to begin with. Check out charged $16.99. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Browse; Login . Giant Eagle Customer Care Highly disappointed! Overpriced! They can't because it's simply laziness. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Category Food & Beverages. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. Shed light on the availability of medication needs brought to someones attention. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. This is right after Christmas. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Here are 8 tips for writing great reviews. The language that was heard today with the front of the store staff was horrible. Desired outcome: Flu shots are only available from 10a-6p. Please get rid of this person. I did in multiple. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Wasn't willing to help and nor was her co-worker Sandy. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? Ray Saunders 614 Be the first one to write a review. Early History. We would like to show you a description here but the site won't allow us. good bye giant eagle. Most customers were really nice and then there were some that you just lose faith in humanity from. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. Jason (Columbia US) Giant Eagle Grocery - CentralPercentum GetGo. Unknown, 2 Complaint(s) When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. An item had part of the label ripped off of it which had the bar code on it. Outrageous. Country fried steak & eggs were. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Very disappointing. As I cant see how I am the only person experiencing this problem. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . 9% of Giant Eagle employees are Black or African American. I sent the main manager Adrian A**** an email with the transaction history of my card. I realize that's how it works. At this point I have spent way too much time with them without a resolution to this problem. ComplaintsBoard.com is a leading complaint resolution website on the Internet. ADDITIONAL LINKS At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. Moraine point giant eagle, buter county. In the meantime no follow-up with me. This is not the 1st time this has happened to me. Please update the website to indicate when a service is not available during regular business hours. Start your review today. After picking up the order, I realized that none of the substitutions or the additional item were there. Same person who called me answered. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We had ordered two made to order coffees, one hot and one iced. Job Work/Life Balance I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. This complaint was posted by a verified customer. It was on a Tuesday. So they keep putting out thinking it's fixed. The people are wonderful & very helpful! The signs indicate you can buy beer here, which is . Service 17 Value 15 Shipping 7 Returns 9 Quality 13 Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Or does that all fall on computers today? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. The apple turnovers were made with mushy applesauce and were tasteless. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. A store associate called me at 7:40am to ask for substitutions and also for any additional items. Giant Eagle Company. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. And their Apple Seiter tops are always smashed in. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Giant Eagle, Inc. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Giant Eagle, Inc. Thank-you; Sincerely Rosemary Hiler. Flu shots are only available from 10a-6p. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Last friday, I placed an order for pickup at Giant Eagle. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. So they trick you into thinking you must buy a lot to get a discount, but that's not true. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. We will forward their concerns to the pharmacy and regional leader. So I went to the self-checkout, and there I was harassed by two other employees. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Never had such a bad experience before. This review was chosen algorithmically as the most valued customer feedback. Kroger's parking lots are always full. I can't help but to notice a 1 star for most of the reviews. Desired outcome: The store is in Brooklyn ohio. Not a good look for Giant Eagle. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". DONATE NOW! Pay is not enough and they use you as a tool rather than a hard working human being. Desired outcome: The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. somehow the fuel perks vanished . This is actually about an experience my mother had with Giant Eagle. I asked that they contact me and one customer service representative never even filed the complaint. I through away the bananas and food that shouldn't be wiped off. UPDATE: Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Order submitted Dec 15. It goes against our guidelines to offer incentives for reviews. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! 2023 Trustpilot, Inc. All rights reserved. The average employee at Giant Eagle makes $27,418 per year. Companies can ask for reviews via automatic invitations. Extremely poor customer service at #43 township of pine market district. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. So they make you think you must buy 4, but no, only one is enough. I gave this store a lot of business - Never Again! 6932 West Central Ave, Toledo, OH 43617. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. This complaint was posted by a verified customer. Thank you. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. Don't catch until I get home. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Tip for consumers:Provide customer satisfaction and a smile. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Terrible customer service. Information provided by various external sources. I do not like going to this Giant Eagle! I will NEVER walk in a Giant Eagle again! 3, Report #1504161 . Overall im frustrated, but I just want my money refunded. 8% of Giant Eagle employees are Hispanic or Latino. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. Giant Eagle, (store #4029). When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. I was told I would hear back in 2 to 3 weeks. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle Desired outcome: Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. The company even offers refills for pet medication. Also, why did i not earn perks on Dec. 17 and Dec. 22? For that, Im lucky! It's a stupid idea to stop the weekly mailers. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Very truly yours,Giant EagleClaims Department. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Giant Eagle has extremely terrible customer service. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. The most common ethnicity at Giant Eagle is White (74%). They were absolutely the worst. She still refused. When I got to the store, the young man took my card in and re-ran it for payment. The associate said to go ahead. named Heather - very immature for the title that she holds. This will surely increase the credibility of your complaint. This is over a $300 charge. Too bad. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. Hello Shop & Save. BBB is here to help. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. I would like to be refunded for the costs of the product I never got. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. Learn how the rating is calculated 1 complaint. Something needs to be done, even when waiting in line at location you hear people complaining about it.
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