You should not send private, time-sensitive, or privileged information via this website. Contact us now for a confidential evaluation of your potential claims. PLEASE ADD ME!! Box 7635 Should have never been sold this package. Add me my pay for 5g it was mandatory by T-Mobile because of my phone and I never have service and its not fast like they claim to be. We will be filingindividualarbitrations on behalf of each of our clients. I believe the phone was refurbished and/or. That you could make it resolved in a few days is wonderful. They even cut down on 4G make both of my phone uselsss. Jose Moreno, et al. I have a Note 5, 8,and 9. How do I get on this class action law suit? Another group of lawyers filed a class action lawsuit against T-Mobile for the data breach. PLEASE add me to the class action . ADD ME !! Because Im a Sprint customer and they and T-Mobile sent me emails briefing me on the details. This is probably the stupidest thing ever. It costs nothing to sign up. You are signing up to take part in whats known in the legal world as mass arbitration. Mass arbitration occurs when hundreds or thousands of consumers bring individual arbitration claims against the same company, at the same time and over the same issue. So if I get hurt again and I cant dial 911. Money spent for repairs, monthly rental/lease payments still being paid, had to pay off the broken phone, and still have issues with phone I had to buy. The customer service would not help me at all they wanted me to buy other devices that would comply. Consumer arbitration is an efficient and effective process for resolving disputes against corporate giants. Customer service is uncoporative at this time. Still being charged full price unless I call for a credit. NEW YORK (AP) T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security . I will be going to another provider. Attorneys For the 7.8 million current customers, the hackers also obtained phone numbers, IMEI, and IMSI information, which puts those individuals at serious risk of SIM swapping fraud. While T-Mobile has offered two years of free identity protection services, attorneys believe this offer is not enough to compensate people whose information was exposed. They say it never happenned whic is a lie. We welcome any feedback on how to improve the sites accessibility for all users. "}},{"@type":"Question","name":"Is there a class action suit against T-Mobile? T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security numbers had. Please add me I have had this happen with T-Mobile just recently, Your email address will not be published. They claimed to take money off our bill for all the trouble, but then we got charged even more than our original Sprint billno compensations whatsoever. I would like to be added to this class action lawsuit. Ive had so many escalations on this phone its unreal and all they keep telling me is theres a problem with the phone yeah I think thats not including me driving an hour and a half to Suffolk Virginia when I live in North Carolina and back, then I had to drive two hours to Virginia Beach, Virginia, and two hours back to North Carolina to the apple . Ive been a T-mobile customer for nearly 10 yrs. Read About More Class Action Lawsuits & Class Action Settlements: Best of the Best. This button displays the currently selected search type. T-Mobile says that the information stolen from the additional customers did not include social security numbers and driver's license information. They admit it is due to the tower changes after 4 calls say our phones are too old. But they are still charging for the services however, we are not receiving the service they claim to deliver. Loved Sprint great customer service and always solved our problems! I went from 4 bars 4glte to an x through my bars and ZERO service on July 1st. When the switch happened from sprint to t mobile it didnt work at all and my family was left without phone service. I am supposed to have LTE, 3G. My answer was why should I pay a bill for no service? Moreno argues the arbitration provisions are substantively unconscionable.. I have screen shots of my speed test iver the last 2 months I work from my phone and absolutely cannot function without a working connection. How about they keep the old service and not shut it down before they could provide what I pay them for? Im paying for a service that Im not even getting. Please Add me to the Lawsuit. expected to be mailed out. We were paying off our phone and nearly had them paid in full before they changed the plan altogether and somehow we were leasing the phones all the sudden. Even with the right attorney, your chances of getting to court, much less winning or even getting a settlement, are slim. This material is not intended to be legal advice. https://topclassactions.com/wp-admin/admin-ajax.php, The customer says some devices will become unusable after the telecommunications company launches its 5G network. I have LG V6 its sucks most of the time I have no bars, Add me . your claim status, claim form or questions about when payments are I hate this this service. Another group of lawyers filed a class action lawsuit against T-Mobile for the data breach. They tried to sell there WIFI service but would be useless if you cant get phone service. If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. I actually had to crawl my way to my laptop to email my sister who lives in a different state yeah but theyre just giving you the runaround and I mean the big run around 99 people I have talked to and its getting to the ridiculous I told him I said what Ive got to reach 1 million people before yall actually say hey theres a problem, but the thing is I had an iPhone 7 S and I was getting 5G since I got this iPhone 13 I have never had 5G ever. The article does not contain contact information. Some states prohibit attorney representation, but you can always consult a lawyer before you file a Small Claims lawsuit against T-Mobile. So if I pay more for the service that I already dont get it might get better according to them. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last . T-Mobile has reportedly suffered five recent data breaches. At A Glance. Id rather go back to communicating via Pigeon Carrier if T-mobile is the only cell phone communication option for me. If you are a T-Mobile customer, you may be eligible to join this data breach class action lawsuit inquiry because the company failed to keep your data safe and secure. There is no guarantee that the legal services or claims processing to be conducted will be of higher quality than legal services or claims processing provided by other attorneys or claims processing groups. I havent canceled because Ive been with TMobile so long but tired of the shity service. Since the breach, attorneys have been working to help make sure T-Mobile is held accountable for failing to properly protect the private information of millions, who are now at a heightened risk for fraud and identity theft. With none in my home or job, Im in the middle of the city and have internet go out all the time. Im not sure why I got bumped to the end of the line with this thing. I had to give up a very good phone and buy a new one. I have received a notification from T mobile that my information has been used in the breach. Why: Vash alleges T-Mobile failed to properly secure and protect his and other class members' private information from a recent data breach. Tayler Walters works with consumers in class action lawsuits to combat unfair business practices by corporations. But, arbitration acts like a lawsuit against T-Mobile in that it is still considered a valid legal proceeding. In the process they make you have to purchase a new device to keep the service. You will file your case yourself, may be able to represent yourself. Pittsburgh, PA 15222 My service has been terrible. Is this even legal? I have the text message on that one. Add me to the list. My Sprint service was great, but T Mobile is awful. Dan Avery Jan. 24, 2023 10:00 a.m. PT 3 min. Ive called Sprint/T-Mobileand have complained about the lack of several times to no avail. When will it end, I was told until its paid off completely, Also having many issues with phone my contacts list somehow got erase, Please add me , this happened to me I have no service, when I walk out of room where router is I lose connection, Please add me. I am not a lawyer and cannot answer this question. Required fields are marked *. T-Mobile is a joke no good service either and higher prices. After 5G No service in my area. San Diego, CA 92101 Switch back to Verizon. Dropped calls no data staticky calls and its so irritating to keep calling them for them to only tell me nothing that works even had to purchase a Wi-Fi router which doesnt work. You can see our complete guide to filing a small claims T-Mobile lawsuit. If you believe your data was breached, please fill out the form below and an attorney will further review your case. Some of the most common complaints against wireless carriers like T-Mobile include: You may feel like its time to file a lawsuit just to get something done. Once the merger happened I had 3 phones that couldnt be used and was charged for them for over a year. So, customer service guy told me that I need to upgrade to a new phone, because this 4G is NOT going to work no more. GETTING LEGAL INFORMATION IS NOT THE SAME AS GETTING LEGAL ADVICE. Preliminary Approval of the Proposed Settlement was granted on July 26, 2022. It took almost a week of investigation with the help of my TM business sales agent to discover this. T-Mobile originally became aware of the data breach after hackers posted in an underground forum, Vice'sMotherboardfirst reported. But yes my wife and I she had a Samsung 10 and I have an old Samsung 8 I put the chip in the eight like instructed to do by T-Mobile and my service has been so slow its worse than 10 years ago with a CDMA service. If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. Areas that were decent now have ZERO service. Since the merger Ive had nothing but problems. In nearly all cases, the contract you signed likely has a clause for arbitration, or binding arbitration. This means that you effectively dismissed your right to sue T-Mobile in favor of an arbitration process for any disputes. Hers is in the middle of town and does the same thing. My wife and I were told to switch to 5G for better reception but it was necessary to change our phone numbers. This is not the first time T-Mobile has failed to protect its customers data. Other one was wrong. Suite 600 Live at Matagorda Tx. Settlement Administrator (s): Rust Consulting . Someone is in the phone. TMobile ruined my life with their 5G network upgrade extortion and blackmail scam! Its a paperweight. It's not right what Big Business can get away with if we let them. There is no date in sight for them to return my service. Sounds like a scam to me. I had the LG thinq V50 and V60. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement They got more done in a few weeks than I did in over two years. An arbitration hearing brings in someone to be an impartial third party in place of the judge to listen to both sides and decide how to resolve the dispute. Its ridiculous and phone service we drop calls. As we are in a rural and terrain subject area so all comunications including wifi hot spot and 911 were cut off and went from 3 to 0 bars. having problems issues and everything else theyre being barred it and they cant talk to just one person at a time. So many drop calls no service. T-Mobile Complaints: How You Can Get Justice (and Money Back). I want out without the tremendous fee that comes with early termination, Add me please tmobile has ruined my roomates and myselfs trust or belief in any Honest phone carries. I finally switched over to Verizon, and for 3 months T-Mobil charged my card and refuse to return money! They wont help us! I was forced to upgrade and now Im being overcharged. Legal information is not the same as legal advice, which is the application of the law to a persons unique situation. information here is for reference only. Now Im paying for a $900 5G capable phone that SUCKS! T-mobile customer for over 15 years, It dont seem that i can get caught up with my bill since last. Over 53 million T-Mobile customers have been affected by the cyber security attack. Cut off both phones. Please add me also. I told you this I filled out Start A Class Action Lawsuit back in 2021 and never heard back from anyone. I was also only getting 3G. T-Mobile says the plans don't have hidden fees, but there's an early termination catch the company isn't being forthright about, according to the lawsuit. Boost mobile has done this as well. The American Bar Association is a proud member of Top Class Actions. Oh and I was called a liar too. The company has just announced the terms of a settlement in a consolidated class action lawsuit, and it isn't cheap: $350 million to be split up by customers (and lawyers), plus $150. Oh yes 12 hours and it gets old because once you stop, the conversation ends and they stop talking to you but it takes them so long to respond because theres so many People. I even had a T-mobile printout that showed the $200 credit amount that should have been added to my account but upon calling T-mobile customer service they would not acknowledge or accept what was on there letterhead form one of their stores. Im NOT happy and will be switching companies. Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. I dont have 5 G service in the area of Arizona where I live so its useless. Why????. For former customers, other carriers also have similar account takeover protection services available. If you complain about this enough to these I dont know I dont even know what to call him anymore. I will have them all print out every last one from March all the way till now. Said I didnt qualify for a booster and to wait for new tower to be fixed. I was told I needed to upgrade my phone to receive service. And I seem I not getting threw this hung up. Another, in March 2020, which exposed T-Mobile customers financial information, Social Security number, and other account information. A dedicated page on T-Mobiles site has also been set up to provide more information and allow people to sign up for free identity theft protection services. 5G was forced on everyone and current phone is not compatible, so now what? We pay for a service and should be able to use it. Ok but then it says 20daus early. However, on Jan. 25, U.S. District Judge John H. Chun granted T-Mobiles motion to compel arbitration, stating Moreno had clearly agreed to four arbitration provisions when he became a customer. How can I get in on this lawsuit? I agree I agree with everyone of yall and yes Ive got more of this thats going on. Verizon has always been amazing until the merging. I have cussed at them I know its not right but Ive been dealing with this since March and 99 customer service representatives and all the freaking troubleshoots and then be calling a liar. The following day, T-Mobile officially announced that it suffered a cyberattack. Submitting your claim is free and easy. I was about to sue T-MOBILE in small clai.s but, maybe Ill talk with this guy instead. I had to upgrade to a 5G phone because the perfectly working phone that I had didnt support it. I bought a brand new upgraded phone & was given a new T-mobile SIM card & never had any service whatsoever (cant make a phone call, send a text, absolutely no data, etc). In most cases, you will need to submit a claim, either online or through the mail, to receive your portion of the settlement or judgment. I had Sprint for a few years before T-Mobile took over, Please add me !! What. I have an LGK 30. T-Mobile US is trying to force customers into arbitration in order to avoid a class-action lawsuit that accuses the phone carrier of violating federal law by selling its customers' real-time . Switched devices and still had issues. Cost me $350 for a basic 5g phone that I can not afford, forced to buy. I lost my service since I didnt wanna upgrade to a iPhone 13 and after paying all my accounts off theyre still charging me for full service, Please add me I have been a Sprint customer since 2010 and since the merge my bill has went up and the service has been horrible. The attorneys handling the mass arbitration will only get paid if they recover money on your behalf, and their payment will come as a percentage of your award. This is how bad my situation is. How you join please , we have been going thru hell for month with T-Mobile and the CEO has blocked him on all social media after he reached out to him , Mike Sievert, As of today I am a former T-Mobile customer and my service began February 10th 2022 not even a week after service began I started having issues with dropped calls and lost text messages when filing a client I was told there was no issue but they would look into it I have called back multiple times every month since then trying to get a solution or something when I was fed up enough and requested service to be cut off they denied my request ignored me even hung up on me I have been threatened by their supervisors and nobody in the company will give a statement or anything about what is being done, As the result of not changing to 5g my/our phones are working BUT glitches all the time my 7 yo granddaughter phone went completely out for 24 or more hours then came back on, its ridiculous how much were required to pay AND its crap services, As of today , my 5g service constantly messes up . In result I received that month free and they told me I had to get a new phoneWoww. The act also allows consumers to seek injunctive or declaratory relief as well,whichcould mean that acompanywouldneed to take steps to preventmoredata breachesand future harmto consumers. This site is intended to assist people securely deal with their own legal requirements by providing information on the law and lawsuits. ","acceptedAnswer":{"@type":"Answer","text":" Ive been a Sprint customer since 1985. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, how to use arbitration to take legal action against T-Mobile start here, Low to non-existent coverage in areas they claim to serve, Deceptive marketing tactics to gain new customers. Maybe T-Mobile bought out your last contract so you could switch from AT&T, Verizon or Sprint, and now youre locked in a contract with no way out. The seller is privately offering the rest of the breached information. New Castle, PA 16107 Because this is just half of whats I have been going through the last 5 years. And again, in 2019 and 2018 where roughly 2 million customers had personal information compromised. The company is accused of not only mishandling customer information, but also failing to notify customers and comply with federal law. In some cases, the company may choose to agree to a quick settlement rather than arbitrate the large number of claims and pay the costly upfront fees that come along with doing so. Please add me. I have trouble Day one. My family has has had sprint for years I live in West Virginia, when the companies merged they sent us new Sims cards for are phones, they didnt take into consideration that were we live doesnt have 5g now we have Sims for 5g but only have 4g at best, this has left us with bad service, dropped calls, missed important calls from Drs, many more important calls my mother and myself are cancer patients, have telemedicine appointments that cut out or dobt happen, so much problems, even though we have horrible service are bill has only went up. Our attorneys are also working hard to recover compensation for victims who opt-out of the settlement to try to receive a better deal and hopefully more money. Please add me. 2 weeks ago I really that my name was showing up on caller Id I had this changed back 2017. I guess this is what you get when you are a long time customer. Well this just explains why things are going crazy lately. Add me to this class action lawsuit please Ive been with T-Mobile for ten plus years and in my area is a dead zone for 3g, 4g, 5g service.
March 11, 2023