only covers up to $10,000 per covered purchase. Terms apply. Your financial situation is unique and the products and services we review may not be right for your circumstances. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased throughRead More. The Centurion Card from American Express and The Business Centurion Card from American Express. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Press question mark to learn the rest of the keyboard shortcuts. Our opinions are our own. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. Anything purchased for resale or commercial use. Please review. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. diamondsaremadeunder 3 yr. ago. The rotating bonus categories offered by the Chase Freedom Flex make it an excellent choice for purchases that fit into bonus categories. * These cards include: The Platinum Card from American Express. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. Earn 3X Membership Rewards points on flights booked directly with airlines or on amextravel.com. Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre . I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. Instead, check the benefits guide to see the card's purchase protection coverage. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. Some may have trouble using Uber/food credits. This compensation comes from two main sources. Authorized users are also covered, as long as theyre U.S. residents. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Note that purchase protection is different from price protection and extended warranty coverage, other credit card benefits you might be eligible for. Finally, be diligent, complete and timely when you file your claims. Something went wrong. For an explanation of our Advertising Policy, visit. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. All financial products, shopping products and services are presented without warranty. Also, note that some losses are excluded such as if you left the item in an unlocked car. Finally, its not that hard to snap a photo of a receipt and retain it in your smartphones cloud storage archive for many years. Editorial Note: We earn a commission from partner links on Forbes Advisor. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t Failing that, I also can search my order history at Amazon, eBay and other online retailers I use. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase. Compare the cost in points or miles to cash, and see which option is best. However, this does not influence our evaluations. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. has been collected independently by NerdWallet . Terms apply to the offers listed on this page. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. Plus, AmEx can change the coverage at any time. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. Welcome bonus: Earn a $200 statement credit after you spend $2,000 in purchases on your new card within the first six months of card membership. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Policies are underwritten by AMEX Assurance Company. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. If your item was stolen, you may need to show American Express a copy of the police report. Here is a list of our partners and here's how we make money. Many Amex cards offer purchase protection but coverage limits vary. Delta SkyMiles Platinum American Express Card. For most people, the purchase protection benefit offered by some credit cards flies under the radar. Please read important exclusions and restrictions. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. The ideal credit card to aim for is one that will both maximize your earning on the purchase and give you protection against theft and damage. Consumable or perishable items such as perfume, light bulbs and batteries. Pre-qualified offers are not binding. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . Ben Luthi is a former credit card specialist for NerdWallet. Not all purchase protection benefits are created equal. If you have questions, please consult your own professional legal, tax and financial advisors. One-of-a-kind items, such as rare stamps and coins. Find the right card for you. Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. The best credit cards for travel insurance benefits. About the author: Ben Luthi is a former credit card specialist for NerdWallet. this adds to already-existing purchase protection and extended warranty . Big spenders should note that the purchase protection on. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. Dozens of AmEx cards offer purchase protection benefits. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Often, you will get a response to your initial claim inquiry within 48 hours. , Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Compare the cost in points or miles to cash, and see which option is best. We may receive compensation when you click on links to those products. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. Enrollment required. The Points Guy, Forbes Advisor, AwardWallet, LendingTree. Quote: Originally Posted by JeffD. Related: Everything you need to know about Amex purchase protection. Just make sure to file a notice of claim within 30 days of the loss. Terms apply. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. If a loss is due to theft, you may need to provide a copy of the police report. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. shopping purchases when you use your Eligible Card. Delta SkyMiles Reserve Business American Express Card. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. For full Terms and Conditions, see www.americanexpress.com/PPterms. This is important because many cardholders believe American Express has the least painful claim process of any issuer. Gold or Rose Gold. *Eligibility and Benefit level varies by Card. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. Join Date: Aug 2009. Aaron is an avid global traveler and miles and points enthusiast. Please view our advertising policy page for more information. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. * Eligibility and benefit levels vary by card. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). Check the details of your card's coverage to see if your incident is covered. Health care items and/or medical equipment. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. Dozens of cards offer this benefit. Each eligible AmEx card is covered for up to $50,000 in claims per year. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Motorized vehicles, parts and accessories. You must provide an original store receipt (or a printout of an online receipt). So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. Consumable or perishable items like food and batteries. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. If an item is stolen, file a police report immediately. Does AmEx purchase protection cover lost items? Explore our Cards Terms and Conditions PSA: Never ever ever put anything in the seat pocket of an airplane. Other American Express business cards offer the standard $1,000. Amex has you covered in that instance, too. Related: Your guide to the Chase Ink Business credit cards. Are you sure you want to rest your choices? Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. Purchases must be made in the U.S. or its territories1. Official application link: Ink Business Cash Credit Card. To start the process, log into your AmEx account and, Like insurance, purchase protection is one of those things that you hope you never have to use. To start the process, log into your AmEx account and go to the claims center page. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Shop moreconfidently with your Card knowing we have your back. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. This information may be different than what you see when you visit a financial institution, service provider or specific products site. These are provided as guidelines only and approval is not guaranteed. How do I Earn Membership Rewards Points? 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. Pre-qualified offers are not binding. So I recently. Amex's extended warranty perk applies to warranties of five years or less. The card details on this page have not been reviewed or provided by the card issuer. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. Its smart technology that helps us make sure its really you when shopping online. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Information provided on Forbes Advisor is for educational purposes only. All policies have a maximum limit of $50,000 in claims per calendar year. After logging in, click "File a Claim." Go through the online claim process and provide the required information. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. A copy of your primary insurance declaration page, if applicable. The Amex EveryDay Preferred Credit Card from American Express. Terms apply to the offers listed on this page. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. I confess that I dont save a copy of the register receipt from every purchase I make Im just not that organized. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Although this guide focuses on purchase protection, you should also consider benefits like return protection, price protection and extended warranty. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. Posts: 13,805. Here is a list of our partners. All Rights Reserved. Location: ZOA, SFO, HKG. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. Offer ends 3/29/23. Past performance is not indicative of future results. The annual maximum is also pretty generous at $50,000 per year for most cards. When evaluating offers, please review the financial institutions Terms and Conditions. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. * These cards include: Related: The 5 Amex cards were keeping in our wallets and why. Indirect or direct damage to an item or property resulting from a covered event. The information for the Amex Green Card has been collected independently by The Points Guy. I definitely lean toward my Amex card when I buy a television, computer or a major appliance that can be costly to repair even if it means sacrificing bonus points. However, only some credit cards offer purchase protection, and the benefits tend to vary across cards. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. Claims can be made online or by giving American Express a call at 1-800-322-1277. update?
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