We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. The preview stays very bad quality, but when a call is made, the other end has "better" video. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. 2) get with your TAM (technical account manager) with your premier support contract if you have one, if not then use some of your software assurance premier incident credits > all to ask for an O365 Network performance assessment engagement. You can also try to consider other factors like packet loss and jitter. I am sure there was one previously on Uservoice but this doesn't seem to have been moved over. 100% agree .. it is riduculous .. and everyone is spending soo much time "troubleshooting" .. MS Teams is overriding the resolution and the results are horrendous. seanpenrose Might be some blocked ports MS Teams I using? How does the background effects feature work. There is no workaround for OBS that I am aware of. Unlimited one-to-one meetings for up to 30 hours. The first being what size screen are you sharing from. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. In my demo, the video was lagging. It turns out it was back focusing terribly (focused behind me by at least a foot or two). Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. No matter where, except far away, the focus perfect for a moment but would lock in position out of focus. Sounds like Microsoft tried to get too smart with the AI which needs to be dialed back! 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). May 31, 2022. - edited But it will be max 720P in teams. If i just use it in teams directly, the output is 360 ish locally and remotely. Teams also supports background blur on iOS devices. What are the system requirements for background effects in Teams? When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. I'm a huge fan of Microsoft. Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. May 01 2020 Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. Has anyone had a similar issue, or knows how to fix this? Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. FYI, just downloaded zoom, and tested with 3 users and video quality is perfect, as you'd expect - so this doesn't seem to be a bandwidth issue, but a specific issue with Teams ? Zoom = perfect, Teams = not useable. In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. Here is hoping that MSFT will look at this and improve the video resolution. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? Hi @adam deltingerthanks for the response. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. I answered my own question. Video calling makes connecting virtually almost as much fun as being there. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Our company has been phasing back-to-the-office this month. Exactly the same problem. We have a 4K event camera with 1000Gbit internet connection. I have raised a feedback for you here. Note: 2x2 video on Teams for web (Edge and Chrome) is available as part of the public preview . Am I alone in finding the video quality for screen sharing borderline unacceptable? Try it with Zoom and you will see how much better it looks. Are you uploading pre-recorded content? Thanks for the feedback. 06:29 PM. It will give you a detailed report of what the issue is. Jan 22 2021 Turn the setting for fixing blurry apps on or off manually. What is the recommended size if Im uploading my own custom images to Microsoft? May need to switch to YouTube. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Amber Waisanen Same exact experience with teams. Here is a video I put together showing this issue. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. @CW1981 Sorry you are having problems. This Windows 10 feature enables you to manage when notifications appear. But that was already clear, I guess. I tested it again today and noticed that if I sign completely out of Skype for Business, the Teams meeting audio quality improves, but not the video. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Maybe a problem of the region? November 29, 2021, by Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. What a terrible first intro for them, as Zoom works flawlessly. It's a just 2,2Mb mp4 file, this should be no problem? Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. If this issue or something similar is happening to you, try the steps in this video to resolve this issue. Virtual backgrounds in Microsoft Teams Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. RoughJoe https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanc https://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/, Video Playback Blurry first half of video, Shared my prepared video in this meeting with full screen and including system audio. Restart Teams and test. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. @jsquaredzIt's now almost october 2020. I mean I agree to have this option under control, and I can see you are in a company with excellent hardware, but at least for most giant company I know, still not have/need that. Which logs are you referring to specifically? - edited Hi Trond - you might be right, because I don't get real complaints for other participants. So, in conclusion our bandwidth is not the issue with the poor video quality with Teams. All of our company issued user devices exceed the hardware requirements, 06:58 AM https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. - edited On your mobile device, selectBackground effects. However, you can turn it off at any time. If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. From what I've read today, Microsoft are as increasing the capacity as we speak due to the high demands. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. MS Team force the poorest 360p video quality without any option for user to select a better setting. When setting up your video and audio before joining a Teams meeting, select background effects. port NAT pool size limit, all ports are allowed out etc - and video works, just the quality is poor. Background blur is a technique used in virtual meetings to help keep the focus on you. 2. SelectBlurto blur your background, choose an image provided by Teams, or upload your own photo. 12:19 AM. so Teams is not trying to get the highest resolution. Have the same problem. Any update or fixes with this? Are there any special requirements the video needs to fulfill? Mar 05 2022 - edited The audio quality remains fine and the shared screen is . Ah, thanks for the tip. If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. The shared screen is so blurry. Re: Poor video quality with ample bandwidth. 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. SharePoint is just serving up the file buffered. Find out more about the Microsoft MVP Award Program. In the search box on the taskbar, type advanced scaling settings and select Fix apps that are blurry. 2.2meg for 30 seconds, and the fact the bitrate is very low might be the issue as it might have an issue trying to encode something so low from the start? In case you find the need to blur your video background during a call, you can do it in a couple of clicks. I understand that Skype for Business and Teams are different applications but I'm confused as to why SfB video on the same network would be sharp, and clear with good clarity and quality and Teams is fuzzy and unclear. For me it is unbelievable that not more Microsoft Teams users are complaining about that. Labels: Best Practices TERRIBLE!!! Since webcams are in short supply I used aCanon - VIXIA HF R800 with a USB HDMI capture adapter and my video is much better now. I am on Teams ever day without any problems. Thanks, Leon. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. In Fix scaling for apps,turn onLet Windows try to fix apps so theyre not blurry. May 01 2020 07:13 PM. Aug 23 2019 I'm thinking you might just need to upload higher quality video. We have been holding off on switching from Skype for Business to Teams for our videoconferencing and telehealth due to the poor video quality. Do you know if Microsoft support monitor this forum? The shared screen is so blurry. - edited @LorenBxThanks for responding. The cost to you is the same whether you use our links or not. Did you find a solution? If i open Teams in the browser, i have a good quality. BTW: I'm running the Teams desktop app in preview mode with version1.5.00.5967 (64-bits). I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. Of course I tested a bigger video with high resolution, but there was the same problem. Using screen capturedirectly in MS Stream was fixing my problem, works perfectly! You connect remotelyto another PC, and the display for the PC youre connecting to has a different resolution than the one youre connecting from. We usually use the MS TEAMS, but we use sometimes Zoom. Should I avoid the desktop app?All thoughts / solutions welcome. How do I change my Microsoft Teams background? Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? Sharing best practices for building any app with .NET. - edited Click the link for "Advanced Scaling Settings" Uncheck the box that says "Let windows try to fix apps so they're not blurry". by Choose the account you want to sign in with. The next being what size screen are you viewing on. We are awaiting our analysis as I type. On a desktop selectBackground filters. The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. Thats not the case. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. Please MS fix this asap. Microsoft restricted it for a while to 720p because of platform scaling, but I think we are at the point it needs to happen, especially as cameras like the Brio support it. May 01 2020 Your background options will display on the right. September 26, 2020. But have I missed something? But then when troubleshooting Teams an hour later, Teams was fine. Jun 30 2020 My Surface Pro cam works really well, Standard 720p or 1080 webcams seem to work quite well. I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. Ive actually tried to push the video directly and through OBS and I can tell the quality from the camera is perfect like the zoom video shows. 2x2 (web only) If you're using Teams on the web (Edge or Chrome browser), you'll see up to four video streams at a time. Very confusing but I need to know this will be reliable. Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. Zoom video conferencing works fine, so why won't Teams? 11:53 PM Holly Lehman I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. May 26, 2022, by 12:14 AM, Same issue here: Uploaded a recorded screen session, with. May 01 2020 Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. 04:18 AM Which I can't understand, because that is what it is made for!? Other app always choose the best quality or provide option. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. We're very happy with the Office365 etc environment in general and I understand the service needs to scale well to the lowest common denominator, but it seems harmless to expand the upper range if everyone in the call can handle it. It seems like every platform except for MS Teams has video adjustment or filter options either built into app or optional manual control and general video quality of MS Teams is extremely poor -- regardless of my connection or device used (phone OR current surface!) Seems that if you use the Teams web-app instead of the desktop-app, video quality will improve significantly. The video is very blurry after the background effect is enabled. I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. - edited It's just below the video image. 1. Close Teams, clear Teams Cache. I like Discord's solution: Tell it to optimize your screen share for text legibility and you get high-quality full-resolution captures at a low framerate to keep bandwidth and resource usage down. This is most likely due to the awareness of Microsoft 365 temporary feature adjustments" due to very extensive increase in the cloud services during the pandemic. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. Stevee100 Then let them share 4k all they want, and scale out those appliances as needed. They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. You should reach out to your Office 365 administrator. Do Microsoft support monitor this community/forum? The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. US? Just wish the video quality could be addressed. on Mar 10 2022 Which Windows operating system am I running? In Display Settings, verify Scaling is at 100%. Select action center , and then select Focus assist. :( (Teams is my LEAST desirable video app service. Jan 22 2019 Click on the same ellipsis icon (three horizontal dots) as mentioned before. Is your video quality in MS Teams still poor? Your video show our error! Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. I called with microsoft. We also have fiber optic internet.
March 11, 2023