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meridian illinois member handbook

You can join our Start Smart for Your Baby program. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. 0000025639 00000 n Meridian will help make your Medicare and Medicaid benefits work better together and work better for you. For more information contact the plan or read the MeridianComplete Member Handbook. You can also visit the Illinois Client Enrollment Services website. The Provider Manual has everything you need to know about member benefits, coverage, and provider guidelines. Be sure to read your Meridian Member Handbook and keep it handy. member.ILmeridian.com. It will also explain our responsibilities to you, as well as outline the following details: The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes that occurred from one year to the next. 1-855-580-1689 (TTY 711) 2021 Member Handbook Illinois Counties: Cook, DuPage, Kane, Kankakee, Lake, Will . Please turn on JavaScript and try again. 0000046386 00000 n ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Want a paper copy? <<0B5A082EC79D7049BD46C1656B63CA22>]/Prev 539953>> The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. You can also file a grievance or appeal on the phone by calling Member Services or in writing via mail or fax. 0000040678 00000 n 167 0 obj <> endobj endstream endobj 2370 0 obj <>/Metadata 260 0 R/Names 2392 0 R/OpenAction 2371 0 R/Outlines 2412 0 R/PageLayout/SinglePage/PageMode/UseOutlines/Pages 2360 0 R/StructTreeRoot 410 0 R/Type/Catalog/ViewerPreferences<>>> endobj 2371 0 obj <> endobj 2372 0 obj <. v4P+r-k E`:8\TV%F1MeLT=LyMit+GYrUn*mH gp`x Y;EgPCSSphf>op!mOQtkC v^K#x" Su llamada ser devuelta dentro del siguiente da hbil. The COC lays out all the details so that you can stay on top of your coverage. For more information contact the plan or read the Meridian Member Handbook. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. 0 (los usuarios de TTY deben llamar al 711), lunes a domingo, de 8 a.m. a 8 p.m. La llamada es gratuita. Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. All Rights Reserved. Learn more about how being a Meridian provider benefits you. Meridian Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. On this page, youll learn more about your Member Handbook and some important forms that can help you understand your plan and get the care you need. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. 1-855-580-1689 (TTY 711) Call MeridianComplete at 1-855-323-4578 (TTY users should call 711), 8 a.m to 8 p.m., seven days a week. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). HealthChoice Illinois is the smart way most Medicaid members get quality care. Please review the various programs below. Visit your Member Portal or call Member Services. Check out the Interoperability page to learn more. The benefit information is a brief summary, not a complete description of benefits. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. xref The Member Handbook, along with your enrollment form, serves asMeridian Medicare-Medicaid Plan's (MMP) contract with you. providerhelp.IL@mhplan.com. 0000151745 00000 n 0000025980 00000 n Report an address update to HFS online. Call, Usted puede obtener gratuitamente este documento en espaol o hablar con alguien sobre esta informacin en otros idiomas. Language Assistance & Notice of Nondiscrimination. It also explains how to find care and how to earn rewards. We are excited to share that MeridianCare, a WellCare company, is changing its name to WellCare, effective January 1, 2020! If your pregnancy is at high risk, we may call you. With added benefits like support making smart health choices, personal care coordination, 24-hour nursing help line, and more. Other pharmacies/physicians/providers are available in our network. The handbook will explain your rights, benefits, and responsibilities as a member of MeridianComplete. It will also explain our responsibilities to you, as well as outline the following details: The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes that occurred from one year to the next. Su llamada ser devuelta dentro del siguiente da hbil. All Rights Reserved. Our Population Health Management Programs are offered to Meridian members and designed to improve your overall health and quality of care. This way, we can connect you with the right care. MeridianComplete (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees. You can get this document in Spanish, or speak with someone about this information in other languages for free. You will need Adobe Reader to open PDFs on this site. 0000072727 00000 n You are now able to view your health information from a third-party app on a mobile device or PC! Your call will be returned within the next business day. The Personal Wellness Assessment is a short form about you and your health journey. Want a paper copy? If your address changes, let us know. More information is in your Member Handbook(PDF). 0000046576 00000 n Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. This is not a complete list. We want you to be happy with your healthcare services. It will help you get the care you need. Other pharmacies/physicians/providers are available in our network. 0000001774 00000 n +t x1Rdt!v8,1{1"sAS*.~Y|U:d\e6qXaI1,JSh\0y7x'zz|:nY\bnLM H\Bd ;,|Xt$Au*5Ndt:|_bLR[QcO?#VJ2VH n6 (_`/}^v}~/ OZ1?.9H Pl;-wrZi}wSzpibGlU}~/r B5[AuJL~2P1W^ j}Y@5( ?d 0000002041 00000 n 199 0 obj <>stream Complete the Member Notification of Pregnancy(PDF) form in the Member Portal. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. Please contact the plan for more details. 0000010510 00000 n providerhelp.IL@mhplan.com, The Interoperability and Patient Access Rule. It will also explain our responsibilities to you, as well as outline the following details: This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. If you wish to stay on this website, please click Cancel. For more information contact the plan or read the Meridian Member Handbook. Member ID Cards 5. You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. 3. The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. At the right time and place. Su llamada ser devuelta dentro del siguiente da hbil. This is not a complete list. You will need Adobe Reader to open PDFs on this site. If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Mondaythrough Friday from 8 a.m. to 7 p.m. 0000067354 00000 n With our Medicare-Medicaid Plan (MMP) youre getting: An assigned care manager to help answer questions and coordinate your care. We can connect you with support, services, and even rewards. 0000002074 00000 n If you wish to stay on this website, please click Cancel. With added benefitslike supportmakingsmart health choices, personal care coordination, 24-hour nursing help line, and more. Each link will open a new window and is either a PDF or a website. Your call will be returned within the next business day. 1-855-580-1689 (TTY 711) Monday-Friday, 8 a.m. to 8 p.m. CST You will need Adobe Reader to open PDFs on this site. We need to be able to send you important information in the mail. trailer 0000000016 00000 n 0000047422 00000 n For example, we may not approve your providers request for a certain drug. 0000014634 00000 n Call 1-855-580-1689 (TTY: 711). Download the Member Handbook (PDF). 0000017969 00000 n Copays for prescription drugs may vary based on the level of Extra Help you receive. 2500 0 obj <>stream hbbd``b`R@AH&="> $ $= @+D C[} "Fod(AE+ Your call will be returned within the next business day. If you experience any problems receiving your mail order prescription, call Member Services at. Your handbook is full of important information about your health care and Meridian. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. You can make an appeal if you disagree with our verdict. Monday-Friday, 7:00 a.m. to 5:30 p.m. (TTY: 711) Ser vice area . Your call will be returned within the next business day. Want a paper copy? Each link will open a new window and is either a PDF or a website. On weekends and on state or federal holidays, you may be asked to leave a message. For a more comprehensive description of the plan benefits, please refer to your Member Handbook. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). Just call Member Services with your new address. We want you to be happy with the treatment and services you get from Meridian and our providers. 0000068680 00000 n Under our plan, you will have one card for your Medicare and Medicaid services, including long-term services and supports and prescriptions. If you have any questions, call Meridian Member Services toll-free at 866-606-3700. La llamada es gratis. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.mi@mhplan.com. Monday-Friday, 8 a.m. to 5 p.m. CST If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. The Health Library is a free resource exclusively for MeridianComplete members and providers. 0000002220 00000 n Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. 0 0000000956 00000 n For more information, or to find out how to get enrolled, please contact Meridian at 888-437-0606. Check out the, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, Illinois Client Enrollment Services website, Language Assistance & Notice of Nondiscrimination. Meridian Member Services . La llamada es gratis. You will be able to work with one health plan for all of your health insurance needs. For certain kinds of drugs, you can use the plans network mail-order services. Youll tell us about any health conditions, recent hospital visits, medications, and more. Download the free version of Adobe Reader. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). You can get this document for free in other formats, such as large print, braille, or audio. See if you qualify, and explore the HealthChoice Illinois advantage. Meridian is for people eligible for both Medicaid and Medicare. The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. On weekends and on state or federal holidays, you may be asked to leave a message. It explains the medical, dental, vision, and pharmacy services that are covered by your plan. 2022 Provider Manual (PDF) Meridian Provider Manual Errata Sheet (PDF) Documents and Forms Medical Referrals & Authorizations Pharmacy Billing Mandatory Training Attestation If you need help finding a network provider and/or pharmacy, please call 1-855-323-4578 (TTY 711) or visit mmp.mimeridian.com to access our online searchable directory. You will need Adobe Reader to open PDFs on this site. Fill out the Member Notification of Pregnancy form(PDF)to let us know if you are pregnant. Each link will open a new window and is either a PDF or a website. It looks like your browser does not have JavaScript enabled. Call Member Services if youd like paper copies of any of these documents. View our Frequently Asked Questions page. ILLINOIS MEMBER HANDBOOK ILLINOIS MEMBER HANDBOOK EFFECTIVE DATE: July 1, 2021 MEMBER SERVICES: 866-821-2308 TTY/TDD: 711 ilmeridian.com ILLINOIS MLTSS 1 Welcome to MeridianHealth Managed Long Term Services and Supports (MLTSS) Welcome to MeridianHealth (Meridian)! window.location.replace("https://mmp.ilmeridian.com/member/benefits-coverage/whats-covered/member-handbook.html"); Member Request for Reimbursement (PDF) Mandatory Training Attestation (PDF) Mandatory Training Attestation (PDF) Preventive Care (HEDIS) (PDF) Annual Care for Older Adults (COA) Form (PDF) Breast Cancer Screening Exclusion Form (PDF) Colorectal Cancer Screening Exclusion Form (PDF) Diabetes Exclusion Form (PDF) Keep in mind that everything you choose to share is confidential. Out-of-network/non-contracted providers are under no obligation to treat MeridianComplete members, except in emergency situations. You also need to make sure that the Department of Healthcare & Family Services (HFS) has your new address. 0000002131 00000 n Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. Making healthcare decisions can be tough--who to see for care, what to ask, when to go. 2369 0 obj <> endobj Limitations, copays, and restrictions may apply. 0000041209 00000 n 2023 Your call will be returned within the next business day. You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Monday through Friday from 8 a.m. to 7 p.m. We also have an optional automatic mail-order delivery program under which we will automatically fill all new prescriptions your health care provider sends to us, as well as refills for prescriptions that have already been filled but are running out. The benefit information is a brief summary, not a complete description of benefits. Download the Member Handbook(PDF). %%EOF Open Enrollment 6. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. For information regarding our Pharmacy Benefit Manager (PBM), MeridianRx, visit the MeridianRx website. Usually a mail-order pharmacy order will get to you in no more than 5 days. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. 0000001708 00000 n 0000041585 00000 n Other pharmacies/physicians/providers are available in our network. The right care for you. We will send you a notice before we make a change that affects you. Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, Notice of Nondiscrimination & Language Assistance. You can also visit the Illinois Client Enrollment Services website. Each link will open a new window and is either a PDF or a website. With HealthChoice Illinois, you have a health plan partner to turn to for help. Add a New Provider or Term an Existing Provider, Make a Change to an IRS Number or NPI Number, IMPORTANT NOTICE TO PROVIDERS REGARDING THE PURCHASE, BILLING AND ADMINISTRATION OF J CODE DRUGS IN THE OFFICE AND OUTPATIENT FACILITY SETTING, MeridianHealth Provider Information Regarding System Updates Effective July 1, 2021, Meridian Clinical Policy Readmission Review, Meridian of Illinois Announces Provider Relations Team Reorganization, Meridian of Illinois Partners with Jeremiah Development for LOVE Rockford Event, UPDATE PRACTICE INFORMATION USING THE MERIDIAN PROVIDER UPDATES TOOL, SUPPORT & RESOURCES FOR THOSE IMPACTED BY THE HIGHLAND PARK TRAGEDY ON JULY 4, Personal Wellness Assessment: English (PDF), Personal Wellness Assessment: Spanish (PDF), Member Notification of Pregnancy form(PDF), Meridian Managed Long Term Services & Supports Plan, Or if you receive the form by mail, complete it and send it back to us in the perpaid envelope. https://www.illinois.gov/hfs/healthchoice/Pages/HealthPlans.aspx, https://www.illinois.gov/hfs/healthchoice/reportcard. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year. The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. The call is free. Copyright 2023 Meridian All Rights Reserved. The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. It also explains how to find care and how to earn rewards. If you need help finding a network provider and/or pharmacy, please call 1-855-323-4578 (TTY 711) or visit mmp.mimeridian.com to access our online searchable directory. For a more comprehensive description of the plan benefits, please refer to your Member Handbook which can also be found on this page. Important Phone Numbers & Contacts In an Emergency 911 Meridian Member Services 866-606-3700 Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. It outlines services and benefits that areand are notcovered. La llamada es gratis. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. View your Provider Manual, important plan information and more. Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. MeridianComplete is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. It explains the medical, dental, vision, and pharmacy services that are covered by your plan. [CDATA[ For more information, call MeridianComplete Member Services or read the MeridianComplete Member Handbook. There are a few ways to complete the form: We want you to have a safe, healthy, and happy pregnancy! 0000002177 00000 n Making healthcare decisions can be tough--who to see for care, what to ask, when to go. You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. h|kPQevkmNRIDrDI-)Vw*DYS7cgcr!349g3. You will need Adobe Reader to open PDFs on this site. 2390 0 obj <>/Filter/FlateDecode/ID[]/Index[2369 132]/Info 2368 0 R/Length 109/Prev 879097/Root 2370 0 R/Size 2501/Type/XRef/W[1 2 1]>>stream %%EOF Understanding the ins and outs of your health plan can be difficult. The Member Handbook, along with your enrollment form, serves as MeridianCompletes contract with you. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. Material ID:H6080_WEBSITE_2023_Accepted_09282022. The call is free. Meridian will work with you to make sure you get all of the care you need, when you need it. Llame al. For more information contact the plan or read the Meridian Member Handbook. %PDF-1.4 % It explains the medical, dental, vision, and pharmacy services that are covered by your plan. Looking for your plan home page or interested in becoming a member? The call is free. MeridianHealth is now Meridian! 0000021917 00000 n The benefit information is a brief summary, not a complete description of benefits. Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. 0000080946 00000 n Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. This site contains various MeridianComplete (Medicare-Medicaid Plan) links and resources. Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. Call 1-855-580-1689 (TTY: 711). The benefit information is a brief summary, not a complete description of benefits. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. On weekends and on state or federal holidays, you may be asked to leave a message. Download the Member Handbook (PDF). 167 33 0000046799 00000 n %PDF-1.7 % Catching a Breath Complex Case Management Flu Outreach Opioids Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. If you are using a Meridian provider, you will not have to pay a plan premium, deductible, or copay. Call 1-855-580-1689 (TTY: 711). When you go to file, youll want to write when and where the incident took place, and what happened. Click the link below to view or save a copy. Language Assistance & Notice of Nondiscrimination, What is covered, including health care services, behavioral health coverage, prescription drug coverage, How to get the care you need, including the rules you must follow, Your rights and responsibilities as a member of our plan. If you have questions, please call MeridianComplete (Medicare-Medicaid Plan) Member Services at 1-855-580-1689 (TTY users should call 711). JB Pritzker, Governor Theresa Eagleson, Director. Other pharmacies/physicians/providers are available in our network. 866-606-3700 . If you wish to stay on this website, please click Cancel. 0000046966 00000 n It will also explain our responsibilities to you, as well as outline the following details: Your call will be returned within the next business day. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. startxref It will also explain our responsibilities to you, as well as outline the following details: This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. Please visit our new website to see up to date information about your plan. Meridian 0000041668 00000 n Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. Material ID:H6080_WEBSITE_2023_Accepted_09282022. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, You are now able to view your health information from a third-party app on a mobile device or PC!

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