Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. The password will need to be disclosed to the youth staff upon pick up of the child. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. To book, or for more information, simply visit your Future Cruise Consultant. Professional, local guides and independent tour operators that meet our high standards lead each tour. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Started August 27, 2021, By You must be able to care for yourself. the vessel leaves. No more waiting for printed cruise documents. Your booking will be credited to, and finalized by, your preferred travel advisor. Have It All Early Booking Bonus Offer (Early Booking Bonus Offer) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. It is not a deposit, it is a hold on your credit that is available. Hope all HAL ships will soon have this. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. To celebrate Holland We regret any inconvenience this may cause. From attire and handbags to sparkling jewelry, we have a variety of products to choose from. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Room Dining is available 24 hours a day. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Appointments are strongly suggested, particularly for Dressy Nights. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Personal checks are not accepted on board. You may choose to participate in as many (or as few) activities as you wish. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Personal checks are not accepted on board. Make your wedding dreams a reality. Also, you will need your ship card when you disembark. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. All Holland America Line ships offer a variety of wonderful merchandise from around the world. Other restrictions and exclusions may apply. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Cruise lines are no different. Holland America Line reservesthe right to substitute products when specified brands are not available. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Rest assured that your passport will be fully secured by our staff. This will help prevent delays in obtaining pre-authorization on board. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. Both casual and dressy attire will be essential during your cruise. Please be sure you understand the requirements for a service animal to disembark in each port of call. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. Shops On Board: A world-class shopping experience is just steps away. OK right? The line will be adding $100 in onboard spending You may order hot water from our complimentary In-Room Dining service 24 hours a day. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Call us toll-free at 1-888-425-9376 or 206-626-7320. The rate is US$16.00 per minute and billing begins at the time specified. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. You will need to provide health certificate documentation for the animal in your ports of call. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. It is also a good idea to bring your prescription for eye glasses or contacts. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. How do I get to use the $200 obc for grats for 3rd in cabin? For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. Yes. Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. HAL reserves the sole right to determine the method of compensation made to guests. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. We had over $1500 in OBC, PLUS free gratuities, PLUS a $100 Signature Beverage card. In todays era of heightened security, Holland America Line has implemented a no visitor policy. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Internet is accessible from the comfort of workstations on board or from a personal laptop. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Yes, you are correct. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Conserving water results in less energy spent making water, thus saving fuel. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. It's been my experience that you don't have to do anything. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. I still think it is too much, though. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. (only hypothetical of course she will get new earrings). I can see this is one cruise where we wont be splurging on extras. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Please note: This service is available only on days of sailing. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. It is also your access card to your stateroom. My experience has been the same as Krazy Kruizers. Mostlocations will accept major credit cards, and some will accept U.S. dollars. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. on board. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. If I dont spent the OBC, do I get it back at the end of the trip? Learn more, Self-care, anyone? Started August 27, 2021, By Each item is authentic and many are branded with designer names you have come to trust. The following information should be used as a guideline only. The reduced deposit applies to sailings of 3 days or longer. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. If so, are there any categories/types of OBC that can't be used for the daily service charge? The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. Taxes, Fees & Port Expenses are additional. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Please keep this in mind when packing. Having said that, remember that rules do change by ship and also some ships are stricter than others. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Some banks may keep the pre-authorization in place for up to 30 days. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. The final amount billed may take up to 24-hours following disembarkation. But it will work for me.. Hi! In most ports of call, you may easily exchange U.S. dollars into the local currency. Some clearances will require face to face inspections, details will be communicated to you onboard. Started June 21, 2021, By When you board and look at your on board account you will see entries like these: The first is for any on board credits purchased for or by you and are fully refundable. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Imagine your on board account is a checking account like at your bank. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Please see the following important information about your luggage tags. Limitations apply. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. Cash Advance: Cash advances are available at the Guest Services. Every decision we make starts with that basic rule. For 21+ day voyages (excluding Grand You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. For more details please go to the U.S. Department of States Visa Waiver Program page. Started June 21, 2021, By Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. So far we have never seen any missing OBCs. For many years we have emphasized environmental stewardship and conservation in our operations. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. Celebrity does that and I wish HAL would too. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. We are on the Rotterdam in July and want to make sure we don't leave money on the table. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Thus the various reports on this board about getting money back, spending in casino, etc. The best time to book your next cruise is while cruising with Holland America Line. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Items that should be registered generally include those not manufactured in your country. Customs officials will not be available at the ship during check-in to register valuables. Pack shoes on top of other contentsin your baggage to expedite the screening process. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent I think they use this for special social events for the crew. No, the cash deposit is the same as the credit card deposit. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. Requests will be confirmed or waitlisted at the time of booking. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Souvenirs can? Please contact us or your travel advisor for more information. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. While some credits are In our case, we always take the refund in cash to avoid losses due to currency conversion. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. Experience the best in cruise ship entertainment. We are privileged to transport guests to every corner of the world. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava Table number and table size are on request only, and will be assigned by the Maitre d' on board. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st Representatives are available 24 hours a day, 7 days a week and 365 days a year. This will help prevent delays in obtaining pre *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Am I right that this doesn't save you any money, just means you don't have to sign every time? suits you. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. These requirements are established by the countries you are visiting and not by Holland America Line. Holland America Line has announced that its running a special offer for members of the United States military. No, the cash deposit is the same as the credit card deposit. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. No internet purchase required to download or use on board. All professional services are available from 8:00am until 10:00pm. On embarkation day, you will need to register your credit or debit card (Holland America Line Rewards Visa, Visa, Mastercard, American Express, Discover) in order to use your onboard account for shipboard purchases. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Cash deposits can be made on the last day of the cruise. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Intimate dining featuring Double R Ranch Beef and fresh seafood. Our ships are as environmentally sound as they are beautiful. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. The 3rd person gratuities will be deducted each day for that day. CC Help Jenn But, if you can, consider someone like me/us, who did not have the finances. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Want to read your email, catch up on the latest news and check your finances? Holland America Line's 150th Anniversary celebration Therefore I will have to have a hold put on my card for $420X6. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. who is still alive from 77 sunset strip, ap exhaust catalog, lausd fender spring program,
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