3 devices now with issues in my home. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. It looks like we are all having issues this month. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. Amazon helpful but Im about to bin the firestick and just buy a smart TV. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. I have new batteries and checked the connection in the back. Yes That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. It really is a great product. Mine doing same thingblack screen with white amazon logo. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. Help us improve this article with your feedback. The channel guides come up. My remote wont turn on the fire stick at all just the tv and volume works. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. If it's not turned on, the Fire Stick can't do anything at all. Im having the same issue as of 2023 fire stick is not loading. Step 3: Remove the batteries from the remote. Monty.I did this and it totally fixed the problem on both my firesticks. Now I turn it on and nothing happens its just a black screen. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. Thats exactly what mine is doing, and none of these suggestions are working. Doesnt even give me a menu to select from. I have the same issues as everyone. Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. Right John! So if youre having trouble with your Firestick remote, the first step to take is try new batteries. Amazon suks. It has done this since I got it. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? Youre the only one who gave any info on how to fix! My TV broke so we inserted it to another TV and hasnt worked since. I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. Im having the same problem. You can get cheaper deals if you sign up for longer than a month but that all . Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. I answered my question the fire stick does not work. Use a direct power source. Yes mines doing the same,just showing the Amazon logo and the dots. Checking your modem's lights can provide insight into its current internet connection status. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Head into the settings of your Fire TV device and open the display and sounds tab. Unplugged for hours but still wont reboot. Have a good one. I have deleted apps and still screen is interrupted with not enough storage. Ive tried everything as well. Im having the same issues lately! Problem solved. We test each product thoroughly and give high marks to only the very best. Try updating to this through Home > Settings > Support > Software Update > Update Now. Firestick 4K not working since yesterday. Mine did the same thing, spent an hour or so with tech on line. If it ceases to function, start by replacing the batteries, as this may solve the issue. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Doesnt load, kicks me out of being registered, and Im getting tired of it. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Because frankly I dont trust that buying a new remote is going to fix the problem. How do I link my smart TV to the STV Player? in, 11-01-2022 It says downloading latest software all to NOT actually download it and start all over again!! If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. Pre-installed STV Player App on Samsung TV no longer working. I called Amazon and it wasnt any help. Also, have you tried a Smart Hub reset of the TV? Frustrated and really annoyed. How do I reset my Fire Stick when the settings won't load? Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. 03:09 PM How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). I do not have Alexa. I guess its time to scout out alternative streaming sticks. Help? Frustrating! Thanks! Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Home page takes forever to load and once it does, the apps wont load after you select them. Once the device is set up, check to see if your problem has been solved. If you continue to use our Services without changing your settings, we'll assume you're ok with this. So bad. 03:45 PM Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). Please provide a valid email address to continue. Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. If you are not receiving newsletters, please check your spam folder. Step 3: Select an app that's not loading on Fire TV Stick.. Firestick appears to be stuck in either reboot or update, How long should this take. No charge! Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. I tried restarting the device and unplugging it from the tv again nothing happened. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Just contact Amazon they gave me a new remote and all is fine now. checked internet unplugged everything, it is ok with Netflix just TV channels. If I select VLC as a player, it's flawless. After a year of not being able to use it, I am doing a factory reset. Can u help. Not sure what Fire TV device is right for you? TV thinks my Roku is an Apple TV - how to change? He writes about Windows 10, Xbox One, and cryptocurrency. Keep checking back for updates from editors whenever there is a verified TV player outage going on. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Prior to trying to watch the mentioned program the fire stick worked fine! My fire stick has quit working. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. Changed batteries in the remote still nothing. Time Machine vs Arq vs Duplicati vs Cloudberry Backup. Freezes on logo at restart. in, Thanks James 4578 Guess Ill just have to do without on this telly. so the stick is pretty much useless. It can also help to check for updates for your Firestick in case its an issue with outdated software. Having issues using iptv Smarters app on firestick 4K. Keeps scrolling rapidly by itself. 09-01-2021 I just bought a brand new one and tried setting it up on 2/25. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. Im worried that my TV is not compatible. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. Same problem, very frustrating, mine is brand new and the second one Ive got!! Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. If you're still having issues, try rebooting and resetting the device. Mine is doing the same thing. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What do I do? Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. This, too is a new development. Remote control batteries are fresh. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Will not purchase again. - last edited AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. So Ive been reading about Roku. 07-01-2021 05:55 PM If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Step 1: Long-press on the FireStick home button and go to Settings. Your Account 4. Ive unplugged the stick from power and changed HDMI ports then changed it back again. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. Be sure your TV is turned on. 07:16 AM Step 5: Select the app you are having an issue using. Was watching TV when suddenly the fireTV logo came on and wont boot up. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. Its not my Wi-Fi or router because Roku performs just fine. Last time I used the stick, I allowed it to update and it was just fine during that session. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. Im so tired of this! It lets hearing implant users hear a variety of audio content. Tried everything above, not working. Note; If youre already registered for an STV player account, youll be asked to enter Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? I dont have this issue with Chrome. Copyright 1995-2023 All Rights Reserved. Check your TV's HDMI input. Fire stick is optimizing system storage & applications but never return to the normal menu. 13-01-2021 Step 1: There are a few devices that do not support screen mirroring with Fire TV. New 4k fire stick and it keeps going to the restart screen. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Who needs to be held accountable? You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. Used it for years and suddenly it cant connect to the network! Make sure you are not trying to use any of these devices: Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Ive changed batteries, tried the select/ play button. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? Very cold and a lot of snow here in PA!!! Tried new batteries, pressed select and play, etc. mine has gone down tonight for 2nd tv. 17-06-2022 Thank you so much! Any ideas? I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. Worse than being stuck with a boot logo is being stuck with nothing. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. I get stv player but old version and can't seem to update. Ugh!! It lasted almost 2 years. Step 2: Scroll to the bottom of the menu and select Restart. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. I previously moved it from one tv on first floor to another tv on second floor. We are independently owned and the opinions expressed here are our own. From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. Nope! Get the Latest Tech News Delivered Every Day. Test your internet connection. Let us know if you liked the post. Having an issue too. The following message is shown if your device is unable to use the STV Player app. Should I not buy movies? I want a refund! A restart can fix many loading issues and the black screen bug. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. I dont understand storage issues! I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. They arent wi fi 6 firesticks. I have a rental house where most annoying is the fact that the live menu is not working. I went to my garage and got my 12 pound hammer and smashed it to its. Having the same issues. How do we get them to do that? in. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. Channel 11 in firestick does not work properly, My fire stick was fine one night. ) in. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. Step 6: When your Fire TV Stick restarts, youll need to set it up again. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. We'll update you here when there is an official ITV Player outage. How to reset or else. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. When I finally get into settings, it boots me out of any app I open without even attempting to open it. I have tried everything, the remote is not functioning at all. Treat it like a hard drive. The last resort is a factory reset. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. 1000s of hours of shows available only in the app. You can also use your smartphone as a remote control for Fire Stick. Still nothing. I have contacted Amazon and they say wait a few hours. STV Help and Support. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . UE46C5100 - MainBoard has been changed. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! having problems with playing any videos or you have general feedback then please contact using the email below. So obviously the fire stick as a whole is having major issues. QE49Q80TATXXU Software is up to date, 11-02-2022 If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. How do downloads work? https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. It wont even let me look at the networks. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. I tried everything and still get only the logo. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Its also recommended to make sure youre using the included power adapter and power cord. 03:13 PM Its located on Amazon software kindle and fire TV for free. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. If you are having this issue we would Look the for the red Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. Might have to call a number for customer service. Yup, same here. TV brightness wars: how bright does your TV need to be? If your device hardware is flawed, they may replace it for you if you are still under the original warranty. This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. May have something to do with updating the phone to Android 12? 11-01-2022 When screen mirroring my phone the tv screen freezes up. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. Experiencing this on three different tv models and brand new fire sticks on two of them. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. I really have a bitter sweet relationship with the firestick. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Thanks, mine is doing the same. Step 6: Choose Clear cache and Clear data. ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. Nothing. Copyright 2007-2020 STV. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? Then, sign back into the network to reconnect to it. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. I tried new firesticks & remotes & batteries Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. The technical storage or access that is used exclusively for anonymous statistical purposes. Mine is doing exact thing. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. Gets to grayed out profile icons. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. This just started on 3-19-2022. Step 3: Open the Fire TV app and select an available device. Did EVERYTHING in this article, nada. This email address is currently on file. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. Same problems- drops app in middle of program and remote navigation is incorrect at times. Copyright 2007-2020 STV. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Tried all suggestions over 10 times. Turned it on the tv screen displays amazon. Im frustrated and that 12# hammer is sounding better all the time. Dont be afraid of losing your apps. Is there any other easy way to factory reset?? To factory reset your Fire TV Stick, follow the instructions below: Step 5: If prompted, enter your PIN, then select Reset. Cookie Info: To find out how to manage cookies, see our cookie policy. Same thing here! Ive tried everything from disconnecting everything but nothing happens. Mine worked beautiful until today. This means youll have to go through the entire Firestick setup process again before using the device. Frustrating. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. Is it from the weather??!!! I think Amazon put out some shit OS that screwed so many devices. Is this what yours was doing? May change to ROKU. They could not fix so might as well smash it. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV.
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